Workplace and Experience
What is the future of the workplace? What will work look like in five or ten years’ time?
We all know it’s impossible to predict the future; already mobile connectivity has overtaken the desktop, the lines between work and leisure have become blurred and there are many theories about agile or flexible working.
One thing we can say for certain, is that future workforces will want and need completely different infrastructures and workplaces to support the new culture. Globally, the working week is officially shortening but productivity is improving. It seems there is much to learn.
At Director Group, we do not profess a crystal ball but we can call on our client-based experience to inform on current changing practices and provide thought-leadership around the workplace; demonstrating how it can support cultural change, reinforce brand and potentially save cost and liability.
Put simply, organisations embracing the opportunity to create ‘great places to work’ will find attracting and retaining talent easier than those that don’t. It doesn’t have to be cliff-edge technology and state-of-art design – small, thoughtful steps can make the difference. We believe we can help clients achieve the balance that is right for them.
- Initial workplace appraisals and assessment
- Business workplace objectives and strategies
- Workplace staff engagement and communications
- Workplace scenario modelling and costing
- Thought-leadership on alternative workplace strategies
- Remote working, flexible working and engagement
- Unassigned workplaces (hot desking)
- Activity based, agile and virtual workplaces
- Use of serviced offices and non traditional space
- Budget and investment approvals support
- Include reviews as part of estate rationalisation, cost and efficiency reviews
Director Group supports workplace review in Dublin
Our client is a global information company operating from 39 offices around the world.
Their Dublin operation, extending over three floors of a multi-tenanted building, was struggling to provide a workplace that reflected the culture and core values they strive for. With no onsite FM/Workplace resource and an overstretched business management team, our client asked Director Group to review and evaluate the resources, processes and controls.
Conducted over two phases, the project began with stakeholder engagement, on-site observation and data collection.
From here we were able to:
- Develop a site-specific FM plan aligned to an integrated model
- Address prioritised issues arising from phase 1 and provided service schedules and specifications to deliver performance KPIs
- Review lease and landlords building services delivery obligations and performance
- Review existing Health and Safety procedures and processes, provide guidance and solutions for compliance
Our client now has the information and data required to support a proposed fit-out/cultural change initiative planned for 2020.
“Great companies need ‘great spaces’ to attract and retain their talent. It has been rewarding to work with a client who sees this as the main driver.”
James Barry Consultant
Redesigning work space to reflect culture and ethos – TV Company
Working for Channel 4 Julie Kortens took responsibility for redesigning their Westminster head offices to reflect the company’s innovative culture as it pushed boundaries and challenged mainstream TV.
The original brief was to create a socially vibrant, collaborative workspace for all employees that would evoke a similar reaction to that of watching Channel 4. The best space was reserved for people to work in, relocating the technical space to the basement, with meeting spaces placed centrally on all floors.
In total, the facilities team managed 2000 moves, involving 1000 people across 40 departments in a live operational environment and, most importantly, FM staff and service providers alike were invited to join forces and pitch ideas.
Decisions were taken not just to reflect culture but to improve staff morale and productivity. All changes were carried out with cost efficiency at the forefront but the overall effect was the embodiment of the company’s culture whilst underpinning its values. Julie believes that understanding a company’s culture is essential to creating an environment that allows the company and its employees to reach their potential.
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